Our most frequently asked questions have been divided into the four categories listed below. Click on the question and it will take you to the answer. If you have additional questions, click on the pink up arrows below the answer and it will return you here.

Where are Braum's products available?

Are Braum's products available in the supermarkets?

Does Braum’s sell more than dairy products?

Do you make all the products sold in Braum's stores?

What makes your limeades so good?

Why are your milkshakes so thick and creamy?

Why are Braum's burgers so good?

Braum's Raisin Bread is really good. What makes it so much better than others I've tried?

Are the items sold in the grocery department the same as those sold in the restaurant?

Why is Braum's milk so much better than what you buy in the supermarket?

Why is your Fat Free Skim Milk so much better than grocery store milk?

Do you make lactose free/Acidophilus milk?

Do you have gluten free products?

Do you have MSG free (Monosodium Glutamate) items?

Why can't I get a particular Ice Cream flavor whenever I want it?

Does your frozen yogurt contain live active cultures?

Are your containers recyclable?

What is pasteurization?

Why is Braum's Fat Free Milk sweeter than grocery store fat free milks?

Do you sell gift sets all year long?

Do you sell Braum's Gift Cards?

I heard that Braum's has the largest dairy operation in the world in Tuttle, Oklahoma. Is this true?

Can we tour your dairy plant in Tuttle, Oklahoma?

Is it possible to tour the dairy plant in Tuttle, Oklahoma, without a reservation?

What kind of cows do you have?

How do I find out more about the Braum's Book Buddy Program?

How do I comment about your web site?

How do I comment about a visit to one of your stores, make a general comment or suggestion?

How can I learn about employment opportunities at Braum's?

What is the address and phone number for the Braum's corporate office?

Do you have recipes on the website?

Where are Braum's Ice Cream and Dairy Stores located?

How many stores do you have?

When did you open the first Braum's Ice Cream and Dairy Store?

Why are the Braum's stores located only in Oklahoma and parts of Texas, Kansas, Arkansas and Missouri?

Are franchises available for Braum's Ice Cream and Dairy Stores?

What time do you begin serving breakfast?

Do you accept credit cards?

What are Braum's Store operating hours?

Why don't the Braum's stores In Missouri honor milk coupons?

Why aren't milk prices the same in all your stores?

Q. Where are Braum's products available?

A. Braum's products are available only at Braum's Ice Cream and Dairy Stores (Store Locator).

Q. Are Braum's products available in the supermarkets?

A. No, they may only be purchased at Braum's Ice Cream and Dairy Stores (Store Locator).

Q. Does Braum’s sell more than dairy products?

A. Yes, Braum’s is like three stores in one! The Braum’s Grill serves breakfast, lunch and dinner, 7 days a week. The Braum’s Fountain serves hand dipped ice cream cones, and other spectacular ice cream creations like sundaes, banana splits, malts and more made right before your very eyes! And Braum’s Fresh Market offers a full line of “Fresh From the Farm” dairy products, bakery products made each day in the Braum bakery, over 150 fresh meats, fruits, and vegetables, and so much more. see Products.

Q. Where are Braum's Ice Cream and Dairy Stores located?

A. Braum's stores are located in Oklahoma and parts of Texas, Kansas, Arkansas and Missouri. Use our Store Locator to find a store near you in one of these states.

Q. How many stores do you have?

A. Currently we have over 275 stores throughout Oklahoma, Kansas, Texas, Missouri and Arkansas.

Q. When did you open the first Braum's Ice Cream and Dairy Store?

A. The first Braum's Ice Cream and Dairy Store was opened in Oklahoma City, Oklahoma in March 1968. Read more about Braum's History.

Q. Why are the Braum's stores located only in Oklahoma and parts of Texas, Kansas, Arkansas and Missouri?

A. Braum's products are delivered every other day by our own fleet of refrigerated trucks so that we can sell and serve fresh products. In order to deliver this freshness, our delivery system requires that store locations be within approximately a 300-mile radius of our processing plant and distribution center in Tuttle, Oklahoma, 40 miles southwest of Oklahoma City.

Q. Are franchises available for Braum's Ice Cream and Dairy Stores?

A. No, all stores are owned and operated by the Braum Family.

i

Q. I heard that Braum's has the largest dairy operation in the world in Tuttle, Oklahoma. Is this true?

A. Yes! Braum's has one of the largest dairy operations in the world and is considered a showplace in the industry. Several times a day, on the Braum Family Farm in Tuttle, Oklahoma, we're milking over 10,000 holstein cows. We milk 800 cows every 32 minutes in one location!

Q. Do you make all the products sold in Braum's stores?

A. We make all the ice cream, milk, and dairy products including dips, sour cream, cottage cheese and more. We also offer a full line of bakery products including buns, breads, cones, cookies, cinnamon rolls, cakes, and muffins (just to name a few). In addition, we offer many products in our grocery department that are custom-made with our own recipes and made to our specifications. see recipes.

Q. What makes your limeades so good?

A. The difference is the use of real limes. We hand squeeze real, fresh limes. Other companies really do not make their limeades from scratch.

Q. Why are your milkshakes so thick and creamy?

A. We use real ice cream! We hand dip the ice cream, add our fresh Braum's milk and flavoring. We mix it until it's smooth and creamy. Braum's shakes and malts are not dispensed from a machine.

Q. Why are Braum's burgers so good?

A. Braum's starts by using only 100% pure ground beef, fresh condiments and vegetables on hamburger buns that are baked in our own bakery.

Q. What time do you begin serving breakfast?

A. Breakfast is served from 6:00 a.m. to 10:30 a.m., Monday through Saturday and from 6:00 am to 11:00 a.m. on Sundays.

Q. Do you accept most major credit cards?

A. Yes, we accept MasterCard, American Express, Visa, and Discover Card.

Q. Braum's Raisin Bread is really good. What makes it so much better than others I've tried?

A. We use a higher level of ingredients plus extra plump raisins with lots of English Walnuts that most other raisin breads do not contain. This makes Braum's Raisin Bread stand out and a big favorite with our customers.

Q. What are your operating hours?

A.

Q. Are the items sold in the grocery department the same as those sold in the restaurant?

A. Yes. There are a few differences caused by packaging limitations. Whenever possible, it’s our goal to enable customers to purchase items in the grocery department like ice cream, hamburger buns and ice cream cones from Braum’s bakery.

Q. Why is Braum's milk so much better than what you buy in the supermarket?

A. Braum's raises our own herd of over 10,000 holstein dairy cows and milks each cow several times a day on the family farm in Tuttle, Oklahoma. Most companies buy raw milk from outside sources so that by the time the raw milk is delivered for processing, it's already several days old. At Braum's it may take only 24 hours to get the milk from the cow to your neighborhood Braum's store. It doesn't get any better than that! Braum's special processing system fortifies the reduced fat, low fat and fat free milk naturally by concentrating it, making our milk richer, thicker, and better-tasting! For more information visit Buy The Best and Tour The Dairy.

Q. Why is your Fat Free Skim Milk so much better than grocery store milk?

A. We vacuum process our milk through a Mechanical Vapor Recompressor (MVR) Processing System. Braum's MVR is 4-stories high, weights approximately 80,000 pounds and is made of stainless steel. The vacuum MVR Processing System makes it possible to process milk at a low temperature causing a water vapor or steam to be released. This water removal varies from 28,000 - 40,000 lbs. per hour depending on the type of milk being processed. In an hour, 9000 gallons of regular fat free skim milk goes through the MVR Processing System and 6000 gallons of Braum's Fat Free Skim Milk comes out, ready for bottling! Another advantage of Braum's unique MVR Processing System is taste. By processing the milk at lower temperatures, you eliminate the possibility of having a "cooked" flavor. By removing this water from the product, the milk is condensed or concentrated naturally, thereby automatically raising the levels of not-fat milk solids. Braum's Skim Milk is fat free and has 50% more protein, calcium, niacin, riboflavin and other essential nutrients than regular skim milk! So not only does it taste better, it's actually better for you! (And it's 100% natural!) It takes 3 gallons of regular skim milk to make 2 gallons of Braum's Fat Free Skim Milk. Learn more about why Braum's milk is better at Tour the Dairy and Buy the Best.

Q. Do you make lactose free/Acidophilus milk?

A. No! With the development of medications to accomplish the same thing, many dairy companies have ceased making lactose free/Acidophilus milk.

Q. Do you have gluten free products?

A. We do not have a list of gluten free products, however, any ice cream without a baked product in it would be gluten free. Example: Our Cookies and Cream, Chocolate Chip Cookie Dough and Brownie Fudge Sundae flavors have baked products in them and would not be considered gluten free.

Q. Do you have MSG free (Monosodium Glutamate) items?

A. Most items we have are MSG free and under the new "Labeling Laws", if an item contains MSG, it must be listed on the label.

Q. Why can't I get a particular Ice Cream flavor whenever I want it?

A. At the Braum’s Processing Plant, we can make over 120 flavors of ice cream, frozen yogurt and sherbet. Unfortunately, we don’t have the freezer space in the stores to display all 120 flavors at the same time. So, we have “regular flavors” that are always available in the stores and we have “rotator” flavors that are made on a “rotating” basis (every 4-8 weeks) and sent to the store.

Q. Does your frozen yogurt contain live active culture?

A. Yes, the culture is added after the pasteurization process.

Q. Are your containers recyclable?

A. Containers that are recyclable will have the recycling symbol and numbers that can be found on the bottom of the containers.

Q. What is pasteurization?

A. Heating or pasteurizing milk kills the bacteria present and makes it safe to drink. In the United States, federal laws require pasteurization of milk. The Federal Government has set the legal pasteurization time and temperature as 161.5 degrees for 15 seconds. At Braum's, we go one step further by heating our milk well above these standards for a longer period of time to assure that it is free of bacteria and of the highest quality. For more information visit Braum's Dairy Tour.

Q. What is homogenization?

A. Homogenization is a process that reduces the size of fat globules so that after a 48-hour period of storage at 7 degrees C, no visible cream separation occurs. If milk is left to stand, butterfat (which is cream) rises to the top. The process of homogenizing breaks these fat globules into tiny bits and mixes it with the rest of the milk so that it has the same consistency throughout. This is done by a machine that forces the milk through tiny holes under tremendous pressure. For more information visit Braum's Dairy Tour.

Q. Why is Braum's Fat Free Milk sweeter than grocery store fat free milks?

A. Braum's Fat Free Milk has more natural sugar (lactose) per serving because it's concentrated. Braum's unique processing system allows us to concentrate our Fat Free Milk.

Q. Why don't the Braum's stores In Missouri honor milk coupons?

A. The Missouri Legislature forbids us to take milk coupons. The State Agriculture Department enforces the law. If you are unhappy with this practice, as we are, you should contact your Missouri State Legislator or the Agriculture Department.

Q. Why aren't milk prices the same in all your stores?

A. Milk prices are determined by a number of factors; the marketing area each store is in, the supply and demand of customers, available space for product storage and the local price of other brands. We believe we have a superior product and it's our desire to set a fair, competitive price that will allow stores to increase sales and sell at it's potential. (This marketing strategy sometimes results in offering milk at a lower price in one store while another may remain fixed or even increase slightly). Our main goal is to provide the highest quality product at the best price in all stores.

Q. Do you sell gift sets all year long?

A. A limited selection of gift items are available year-round in Braum's stores.

Q. Can we tour your dairy plant in Tuttle, Oklahoma?

A. Yes, tours of our dairy processing plant in Tuttle, Oklahoma, are available in the summer (five days a week) Monday through Friday, and in the winter (four days a week) on Monday, Tuesday, Thursday, and Friday. Tours are offered at 9:00am, 10:30am and 12:00 Noon. Reservations are required and space is limited so please call well in advance to book your tour. For more tour information or to schedule a tour please call Braum’s Corporate Office at 405-478-1656.

Q. Is it possible to tour the dairy plant in Tuttle, Oklahoma, without a reservation?

A. Unfortunately no, due to the popularity of these tours, they are fully booked in advance of the tour date. Therefore, tours are scheduled by reservations only. Call 405-478-1656, during business hours, 8:00 AM to 5:00 PM, Central Time, Monday - Friday.

Q. What kind of cows do you have?

A. We milk Holstein dairy cows.

Q. I've heard that you have a great program called "Book Buddy" that assists children in learning to read. How do I find out more about the Braum's Book Buddy Program?

A. Please visit our Book Buddy area for complete information.

Q. Do you sell Braum's Gift Cards?

A. Yes, we sell re-loadable Gift Cards in our stores year-round.

Q. How do I comment about your web site?

A. We appreciate hearing from our customers and visitors to our web site. Please go to our Comment section, or you can write to us at P.O. Box 25429, Oklahoma City, Oklahoma 73125 or call us at 1-877-274-4197.

Q. How do I comment about a visit to one of your stores, make a general comment or suggestion?

A. We welcome comments and suggestions. Please go to the Comment section and follow instructions provided to submit comments, write to us at P.O. Box 25429, Oklahoma City, Oklahoma 73125 or call us at 1-877-274-4197.

Q. How can I learn about employment opportunities at Braum's?

A. Just visit the "Employment" section of our website, print off an application for employment, and drop it by your local Braum's store. Or, if you'd prefer, please call 1-877-274-4197.

Q. What is the address and phone number for the Braum's corporate office?

A. Braum's Corporate offices address is Box 25429, 3000 N. E. 63rd Street, Oklahoma City, Oklahoma 73125. Our phone number is 405-478-1656.

Q. Do you have recipes on the website?

A. We have received many requests for our holiday recipes so it is with pride and pleasure that we have created an area that customers may refer to at any time. We will be adding new and delicious recipes as we go along. Our employees test all of Braum's recipes before we use them in our brochures. If you have a recipe that you'd like to share with us that you've made using Braum's products please contact us on our Comment section.

Q. How do I request a donation or sponsorship from Braum’s?

A. Because we receive literally thousands of donation, discount and sponsorship requests each week, we ask that you send your requests in writing (no phone calls accepted) to:

Braum’s Community Relations
PO Box 25429
Oklahoma City, Oklahoma 73125

In order to fairly consider all requests, please note that we need your request at least 30 days prior to your event or function.