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Our
most frequently asked questions have been divided into the four
categories listed below. Click on the question and it will take
you to the answer. If you have additional questions, click on
the pink up arrows below the answer and it will return you here.

Where are Braum's products available?
Are Braum's products available in the supermarkets?
Does Braum’s sell more than dairy products?
Do you make all the products sold in Braum's stores?
What makes your limeades so good?
Why are your milkshakes so thick and creamy?
Why are Braum's burgers so good?
Braum's Raisin Bread is really good. What makes it so much better than others I've tried?
Are the items sold in the grocery department the
same as those sold in the restaurant?
Why is Braum's milk so much better than what you
buy in the supermarket?
Why is your Fat Free Skim Milk so much better than
grocery store milk?
Do you make lactose free/Acidophilus milk?
Do you have gluten free products?
Do you have MSG free (Monosodium Glutamate) items?
Why can't I get a particular Ice Cream flavor whenever I want
it?
Does your frozen yogurt contain live active cultures?
Are your containers recyclable?
What is pasteurization?
Why is Braum's Fat Free Milk sweeter than grocery store fat free milks?
Do you sell gift sets all year long?
Do you sell Braum's Gift Cards?

I heard that Braum's has the largest dairy operation in
the world in Tuttle, Oklahoma. Is this true?
Can we tour your dairy plant in Tuttle, Oklahoma?
Is it possible to tour the dairy plant in Tuttle,
Oklahoma, without a reservation?
What kind of cows do you have?

How do I find out more about the Braum's Book Buddy
Program?
How do I comment about your web site?
How do I comment about a visit to one of your stores,
make a general comment or suggestion?
How can I learn about employment opportunities at
Braum's?
What is the address and phone number for the Braum's
corporate office?
Do you have recipes on the website?

Where are Braum's Ice Cream and Dairy Stores located?
How many stores do you have?
When did you open the first Braum's Ice Cream and Dairy Store?
Why are the Braum's stores located only in Oklahoma
and parts of Texas, Kansas, Arkansas and Missouri?
Are franchises available for Braum's Ice Cream and
Dairy Stores?
What time do you begin serving breakfast?
Do you accept credit cards?
What are Braum's Store operating hours?
Why don't the Braum's stores In Missouri honor milk
coupons?
Why aren't milk prices the same in all your stores?

Q.
Where are Braum's products available?
A.
Braum's products are available only at Braum's
Ice Cream and Dairy Stores (Store Locator).

Q. Are Braum's
products available in the supermarkets?
A.
No, they may only be purchased at Braum's
Ice Cream and Dairy Stores (Store Locator).

Q. Does Braum’s sell more than dairy products?
A.
Yes, Braum’s is like three stores in one! The Braum’s Grill serves breakfast, lunch and dinner, 7 days a week. The Braum’s Fountain serves hand dipped ice cream cones, and other spectacular ice cream creations like sundaes, banana splits, malts and more made right before your very eyes! And Braum’s Fresh Market offers a full line of “Fresh From the Farm” dairy products, bakery products made each day in the Braum bakery, over 150 fresh meats, fruits, and vegetables, and so much more. see Products.

Q. Where are Braum's
Ice Cream and Dairy Stores located?
A.
Braum's stores are located in Oklahoma and
parts of Texas, Kansas, Arkansas and Missouri. Use our Store
Locator to find a store near you in one of these states.

Q. How many stores
do you have?
A.
Currently we have over 275 stores throughout Oklahoma, Kansas, Texas, Missouri and Arkansas.

Q. When did you open
the first Braum's Ice Cream and Dairy Store?
A.
The first Braum's Ice Cream and Dairy Store
was opened in Oklahoma City, Oklahoma in March 1968. Read more
about Braum's History.

Q. Why are the
Braum's stores located only in Oklahoma and parts of Texas, Kansas,
Arkansas and Missouri?
A.
Braum's products are delivered every other
day by our own fleet of refrigerated trucks so that we can sell
and serve fresh products. In order to deliver this freshness,
our delivery system requires that store locations be within approximately
a 300-mile radius of our processing plant and distribution center
in Tuttle, Oklahoma, 40 miles southwest of Oklahoma City.

Q. Are franchises
available for Braum's Ice Cream and Dairy Stores?
A.
No, all stores are owned and operated by
the Braum Family.
i
Q. I heard that
Braum's has the largest dairy operation in the world in Tuttle, Oklahoma. Is this true?
A.
Yes! Braum's has one of the largest dairy operations
in the world and is considered a showplace in the industry. Several times
a day, on the Braum Family Farm in Tuttle, Oklahoma, we're milking over 10,000
holstein cows. We milk 800 cows every 32 minutes in one location!

Q. Do you make
all the products sold in Braum's stores?
A.
We make all the ice cream, milk, and dairy products including dips, sour cream, cottage cheese and more. We also offer a full line of bakery products including buns, breads, cones, cookies, cinnamon rolls, cakes, and muffins (just to name a few). In addition, we offer many products in our grocery department that are custom-made with our own recipes and made to our specifications. see recipes.

Q. What makes your
limeades so good?
A.
The difference is the use of real limes.
We hand squeeze real, fresh limes. Other companies really do not
make their limeades from scratch.

Q. Why are your
milkshakes so thick and creamy?
A.
We use real ice cream! We hand dip the ice
cream, add our fresh Braum's milk and flavoring. We mix it until
it's smooth and creamy. Braum's shakes and malts are not dispensed
from a machine.

Q.
Why are Braum's burgers so good?
A.
Braum's starts by using only 100% pure ground
beef, fresh condiments and vegetables on hamburger buns that are
baked in our own bakery.

Q. What time do
you begin serving breakfast?
A.
Breakfast is served from 6:00 a.m. to 10:30 a.m., Monday through Saturday and from 6:00 am to 11:00 a.m. on Sundays.

Q. Do you accept most major
credit cards?
A.
Yes, we accept MasterCard, American
Express, Visa, and Discover Card.

Q. Braum's Raisin Bread is really good. What makes it so
much better than others I've tried?
A.
We use a higher level of ingredients plus
extra plump raisins with lots of English Walnuts that most other
raisin breads do not contain. This makes Braum's Raisin Bread
stand out and a big favorite with our customers.

Q. What are your operating hours?
A.
| Summer
Store Hours |
Open |
Close |
| Sunday through Thursday |
6:00 am |
11:00 pm |
| Friday & Saturday |
6:00 am |
11:30 pm |
| Winter
Store Hours |
Open |
Close |
| Sunday through Thursday |
6:00 am |
10:30 pm |
| Friday & Saturday |
6:00 am |
11:00 pm |

Q. Are the items
sold in the grocery department the same as those sold in the restaurant?
A.
Yes. There are a few differences caused by packaging limitations. Whenever possible, it’s our goal to enable customers to purchase items in the grocery department like ice cream, hamburger buns and ice cream cones from Braum’s bakery.

Q. Why is Braum's
milk so much better than what you buy in the supermarket?
A.
Braum's raises our own herd of over 10,000
holstein dairy cows and milks each cow several times a day on the family farm
in Tuttle, Oklahoma. Most companies buy raw milk from outside
sources so that by the time the raw milk is delivered for processing,
it's already several days old. At Braum's it may take only 24
hours to get the milk from the cow to your neighborhood Braum's
store. It doesn't get any better than that! Braum's special processing
system fortifies the reduced fat, low fat and fat free milk naturally
by concentrating it, making our milk richer, thicker, and better-tasting!
For more information visit Buy The Best
and Tour The Dairy.

Q.
Why is your Fat Free Skim Milk so much better than grocery store
milk?
A.
We vacuum process our milk through a Mechanical
Vapor Recompressor (MVR) Processing System. Braum's MVR is 4-stories
high, weights approximately 80,000 pounds and is made of stainless
steel. The vacuum MVR Processing System makes it possible to process
milk at a low temperature causing a water vapor or steam to be
released. This water removal varies from 28,000 - 40,000 lbs.
per hour depending on the type of milk being processed. In an
hour, 9000 gallons of regular fat free skim milk goes through
the MVR Processing System and 6000 gallons of Braum's Fat Free
Skim Milk comes out, ready for bottling! Another advantage of
Braum's unique MVR Processing System is taste. By processing the
milk at lower temperatures, you eliminate the possibility of having
a "cooked" flavor. By removing this water from the product, the
milk is condensed or concentrated naturally, thereby automatically
raising the levels of not-fat milk solids. Braum's Skim Milk is
fat free and has 50% more protein, calcium, niacin, riboflavin
and other essential nutrients than regular skim milk! So not only
does it taste better, it's actually better for you! (And it's
100% natural!) It takes 3 gallons of regular skim milk to make
2 gallons of Braum's Fat Free Skim Milk. Learn more about why
Braum's milk is better at Tour the Dairy
and Buy the Best.

Q.
Do you make lactose free/Acidophilus milk?
A.
No! With the development of medications
to accomplish the same thing, many dairy companies have ceased
making lactose free/Acidophilus milk.

Q. Do you have
gluten free products?
A.
We do not have a list of gluten free products,
however, any ice cream without a baked product in it would be
gluten free. Example: Our Cookies and Cream, Chocolate Chip Cookie
Dough and Brownie Fudge Sundae flavors have baked products in
them and would not be considered gluten free.

Q. Do you have
MSG free (Monosodium Glutamate) items?
A.
Most items we have are MSG free and under
the new "Labeling Laws", if an item contains MSG, it must be listed
on the label.

Q. Why can't I
get a particular Ice Cream flavor whenever I want it?
A.
At the Braum’s Processing Plant, we can make over 120
flavors of ice cream, frozen yogurt and sherbet. Unfortunately, we don’t have
the freezer space in the stores to display all 120 flavors at the same time.
So, we have “regular flavors” that are always available in the stores and
we have “rotator” flavors that are made on a “rotating” basis (every 4-8 weeks)
and sent to the store.

Q. Does your frozen
yogurt contain live active culture?
A.
Yes, the culture is added after the pasteurization
process.

Q. Are your containers
recyclable?
A.
Containers that are recyclable will have the recycling symbol
and numbers that can be found on the bottom of the containers.

Q. What is pasteurization?
A.
Heating or pasteurizing milk kills the bacteria
present and makes it safe to drink. In the United States, federal
laws require pasteurization of milk. The Federal Government has
set the legal pasteurization time and temperature as 161.5 degrees
for 15 seconds. At Braum's, we go one step further by heating
our milk well above these standards for a longer period of time
to assure that it is free of bacteria and of the highest quality.
For more information visit Braum's Dairy
Tour.

Q. What is homogenization?
A.
Homogenization is a process that reduces
the size of fat globules so that after a 48-hour period of storage
at 7 degrees C, no visible cream separation occurs. If milk is
left to stand, butterfat (which is cream) rises to the top. The
process of homogenizing breaks these fat globules into tiny bits
and mixes it with the rest of the milk so that it has the same
consistency throughout. This is done by a machine that forces
the milk through tiny holes under tremendous pressure. For more
information visit Braum's Dairy Tour.

Q. Why is Braum's
Fat Free Milk sweeter than grocery store fat free milks?
A.
Braum's
Fat Free Milk has more natural sugar (lactose) per serving because
it's concentrated. Braum's unique processing system allows us
to concentrate our Fat Free Milk.

Q. Why don't the
Braum's stores In Missouri honor milk coupons?
A.
The Missouri Legislature forbids us to take milk coupons. The State Agriculture Department enforces the law. If you are unhappy with this practice, as we are, you should contact your Missouri State Legislator or the Agriculture Department.

Q. Why aren't milk
prices the same in all your stores?
A.
Milk prices are determined by a number of
factors; the marketing area each store is in, the supply and demand
of customers, available space for product storage and the local
price of other brands. We believe we have a superior product and
it's our desire to set a fair, competitive price that will allow
stores to increase sales and sell at it's potential. (This marketing
strategy sometimes results in offering milk at a lower price in
one store while another may remain fixed or even increase slightly).
Our main goal is to provide the highest quality product at the
best price in all stores.

Q. Do you sell
gift sets all year long?
A.
A limited selection of gift items are available
year-round in Braum's stores.

Q. Can we tour
your dairy plant in Tuttle, Oklahoma?
A.
Yes, tours of our dairy processing plant in Tuttle, Oklahoma,
are available in the summer (five days a week) Monday through Friday, and in the winter
(four days a week) on Monday, Tuesday, Thursday, and Friday.
Tours are offered at 9:00am, 10:30am and 12:00 Noon. Reservations are required
and space is limited so please call well in advance to book your tour.
For more tour information or to schedule a tour please call Braum’s Corporate Office at 405-478-1656.

Q. Is it possible
to tour the dairy plant in Tuttle, Oklahoma, without a reservation?
A.
Unfortunately no, due to the popularity
of these tours, they are fully booked in advance of the tour date.
Therefore, tours are scheduled by reservations only. Call 405-478-1656,
during business hours, 8:00 AM to 5:00 PM, Central Time, Monday
- Friday.

Q.
What kind of cows do you have?
A.
We milk Holstein dairy cows.

Q.
I've heard that you have a great program called "Book Buddy" that
assists children in learning to read. How do I find out more about
the Braum's Book Buddy Program?
A.
Please visit our Book
Buddy area for complete information.

Q. Do you sell
Braum's Gift Cards?
A.
Yes, we sell re-loadable Gift Cards in our stores year-round.

Q. How do I comment
about your web site?
A.
We appreciate hearing from our customers
and visitors to our web site. Please go to our Comment
section, or you can write to us at P.O. Box 25429, Oklahoma City,
Oklahoma 73125 or call us at 1-877-274-4197.

Q. How do I comment
about a visit to one of your stores, make a general comment or
suggestion?
A.
We welcome comments and suggestions. Please
go to the Comment section and follow
instructions provided to submit comments, write to us at P.O.
Box 25429, Oklahoma City, Oklahoma 73125 or call us at 1-877-274-4197.

Q. How can I learn
about employment opportunities at Braum's?
A.
Just visit the "Employment" section of our website, print off
an application for employment, and drop it by your local Braum's store. Or,
if you'd prefer, please call 1-877-274-4197.

Q. What is the
address and phone number for the Braum's corporate office?
A.
Braum's Corporate offices address is Box
25429, 3000 N. E. 63rd Street, Oklahoma City, Oklahoma 73125.
Our phone number is 405-478-1656.

Q. Do you have recipes on
the website?
A.
We have received many requests for our holiday
recipes so it is with pride and pleasure that we have created
an area that customers may refer to at any time. We will be adding
new and delicious recipes as we go along. Our employees test all
of Braum's recipes before we use them in our brochures. If you
have a recipe that you'd like to share with us that you've made
using Braum's products please contact us on our Comment
section.
Q. How do I request a donation or sponsorship from Braum’s?
A.
Because we receive literally thousands of donation,
discount and sponsorship requests each week, we ask that you send your requests
in writing (no phone calls accepted) to:
Braum’s Community Relations
PO Box 25429
Oklahoma City, Oklahoma 73125
In order to fairly consider all requests, please note that we need your
request at least 30 days prior to your event or function.
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